Terms of Service
Last updated: 11.08.2020
I. WELCOME TO LawWale
If you have any queries about LawWale, please do not hesitate to contact us or our Grievance Redressal Officer. In this agreement, we have referred to the LawWale service as the “Service”, to you as the “User” and to our agreement as the “Agreement”.
If you wish to use our “Meeting Point” feature, you affirm that you are more than 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties consequent to the creation of the documents, and are aware of the same. Kindly call us for further assistance.
II. LawWale ONLY PROVIDES A MEDIUM FOR INTERACTION
LawWale is an internet portal that facilitates communication between professionals and potential users for all your Business Services. It acts as a venue / aggregator for providers and consumers of professional services in exchange of information with the goal of eventually forming a professional relationship. it does not guarantee that users will successfully find an Attorney / Accountant / Secretary / Consultant through this system. It takes no position, offers and no opinion on when or if a Attorney – Client relationship has been formed.
In order to provide an optimal forum for lawyers and clients, LawWale does not involve itself in the agreements between lawyers and clients or the actual representation of clients. Therefore, we cannot ensure the completion of the agreement or the integrity of either party. The user, and not LawWale, is solely responsible for assessing the integrity, honesty, and trustworthiness of all persons with whom the user communicates on this service.
- Disclaimer of Attorney – Client Relationship
LawWale is not an agent of Lawyers. It only facilitates the communication of Lawyers and potential clients. Any electronic communication sent to LawWale alone will not create a Attorney – Client Relationship between the user and LawWale, such being expressly denied.
- LawWale does not promote any User
LawWale seeks to help every needy litigant find lawyers best suited to his/her needs. LawWale is not intended to be a source of advertising or solicitation and the contents of the website should not be construed as legal advice. LawWale may recommend subscribing lawyers if they match a user’s requirements, but not otherwise. Transmission, receipt or use of LawWale does not constitute or create a Attorney – Client Relationship. No recipients of content from this website should act, or refrain from acting, based upon any or all of the contents of this site. We welcome the user to study the profiles of lawyers independently and make an informed choice.
- Specifically, LawWale does not provide any avenue for solicitation
LawWale hides information about clients from lawyers until the client communicates with the lawyers or chartered accountant directly or online. Therefore, the lawyers are not allowed to view private information about potential clients.
- LawWale does not provide Legal Advice
LawWale’s ‘Meeting Point’ feature uses only user supplied content to produce basic documents. The information provided in the ‘FAQs’ section also does not amount to legal advice, such merely being commonly asked queries about Will making, Drafting Agreement, Cheque Dishonor notices, Money recovery notices, Filing cases in MSME Samadhaan, Assistance with Human Resources Issue, Power of Attorney for filing or defending the Intellectual Property Rights to collect rent and other documents which may be added from time to time. Users are advised to consult lawyers if they need specialized guidance on any of these documents.
- ‘Meeting Point’ – Resale of Forms Prohibited
LawWale grants you a limited, personal, non-exclusive, non-transferable license to use our “Meeting Point” feature for your own personal use, or if you are an attorney or professional, for your client. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in filling out the Forms for your authorized use.
By ordering a document from LawWale, you agree that the document you purchase may only be used by you for your personal or business use or used by you in connection with your client and may not be sold or redistributed without the express written consent of LawWale. Reselling or distributing or reproducing without permission amounts to a violation of LawWale exclusive copyright and is liable to prosecution.
- Disclaimer of representations by users
LawWale makes no representation, guarantee, or warranty (express or implied) as to the legal ability, competence, or quality of representation which may be provided by any of the lawyers, Chartered Accountant, Company Secretary, Consultant or firms which are listed through this site or any affiliate thereof.
Please note that neither LawWale, nor any of its subsidies or employees are advocates, Chartered Accountant, Company Secretary or Consultants. We are not a firm and we do not provide legal advice in any manner. Nothing on our website or material sent to you in our communication is to be construed as legal advice from any professional Service provider.
Our website, FAQ and other material is only for the purpose of spreading information and awareness and are not substitutes for the advice or services of an advocate or legal professional, the party may read and follow such information at his own risk and consequences.
Wherever required in order to fulfill your needs, we will facilitate a connection with a suitable professional such as lawyers, chartered accountants or company secretaries. Please bear in mind that such professionals are not our representatives, agents or employees. Our site and services are only one source of information among the many sources that are available to you. You may wish to consider multiple sources in order to make an informed decision.
The decision to engage any of these professionals is an important one, and one that you must make carefully based solely on your own judgment. If you agree to avail of the services on our website, you are giving us permission to make this selection on your behalf. If you disagree with these terms and conditions, or do not want us to choose a suitable professional to fulfill your request, please do not use our services.
We constantly strive to keep our content and documents accurate, current and up-to date. However, because of changes in the law and regulations, we cannot and do not guarantee that any or all of the information on the site and other communication is completely current and updated.
Please be advised that sometimes, the law, legal requirements, rules and regulations are location specific and may differ from location to location. The general information or other material we provide cannot fit every situation or circumstance.
Our sites and services are not intended to create any advocate-client relationship, and your use of our sites and services does not and will not in any circumstance create any such relationship between you and us.
III. USER GUIDELINES
The users of LawWale are granted a non-exclusive, limited right to access and use the service in accordance with the rules that are described in this contract. In order to keep this system attractive and useful for all users, it is important that users follow the rules of the system. LawWale reserves the right to deny further access to its service to any user who violates these rules, is the subject of complaints by other LawWale users or for any other reason.
Users engaged in any of the following activities on our system will not be tolerated:
Foul or otherwise inappropriate language.
Racist, hateful, or otherwise offensive comments.
Promote or provide instructional information about illegal activities, or promoting physical harm or injury against any group or individual.
Defame any person or group which includes people of all ages, races, religions, and nationalities.
Violate the rights of another, including but not limited to the intellectual property rights of another. This includes using the service for acts of copyright, trademark, patent, trade secret, or other intellectual property infringement, including but not limited to offering pirated computer programs or links to such programs, information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities (this also includes files which are solely intended for game emulation).
Violate Internet standards.
Use the service for displaying harassing, abusive, threatening, harmful, vulgar, obscene, or tortuous material or invading others privacy.
Interfere with or disrupting the service or servers or networks connected to the service by posting advertisements or links to competing services, transmitting “junk mail”, “spam”, “chain letters”, or unsolicited mass distribution of e-mail.
Compromise the security of the service LawWale provides. Please do not try to gain access to system areas private to LawWale, or to other users.
IV. DISCLAIMER OF INFORMATION OBTAINED ON THE SERVICE AND SOME USER SUPPLIED CONTENT
Disclaimer of information obtained on the Service
LawWale provides lawyers and potential clients with a forum whereby people who need legal representation or help are connected to providers of it. LawWale is a resource for informational purposes and is intended, but not promised or guaranteed to be correct, complete, and up-to-date. The accuracy, completeness or adequacy of LawWale is not warranted or guaranteed. LawWale further assumes no liability for the interpretation and/or use of the information contained on this website. The owner of this website does not intend links from this site to other websites to be referrals to, endorsements of, or affiliations with the linked entities. LawWale is not responsible for, and makes no representations or warranties about the contents of websites to which links may be provided from this website.
LawWale will make every effort to ensure that promotional material of a user trying to promote himself on the website is deleted. Apart from this, the opinions and views expressed are those of the individual users of the service and do not reflect those of LawWale. Data submitted by other users (lay persons) is not verified or reviewed in any way before it appears on the LawWale website. Please use due caution when using this site.
LawWale makes every effort to verify that lawyers who subscribe to the service are licensed and in good standing with the local bar at the time of registration. However, LawWale cannot track, verify, or monitor the standing of lawyers using the Service. Therefore, LawWale makes no representation regarding the status, standing or ability of lawyers or law firms that are listed on the site.
Users are urged to make their own independent investigation and evaluation of lawyers or law firms being considered. The determination of the need for legal services and the choice of lawyers are extremely important decisions and should not be based solely on claims of expertise, or on the cost of rendering the requested legal services.LawWale is not responsible for, and in no way endorses any description or indication of specialization or limitation of practice by lawyers or law firms. Efforts will be made to avoid false information, but please be aware that no agency or board may have certified such lawyers as specialists or experts in any indicated field of law practice. In addition, lawyers claiming specialization are not necessarily any more competent than other lawyers. It is up to the user to question the lawyers on the factual basis of any statement they make, ask for the names of the certifying agencies, and verify all information.
Users are encouraged to use caution when reviewing any information submitted by lawyers and other parties. Although LawWale requires lawyers to comply with all regulations governing lawyers conduct, it is impossible for LawWale to monitor lawyers’ integrity.
LawWale in no way endorses the content or legality of any offers, statements, or promises made by lawyers or any other parties, on or off this site.
Disclaimer of content supplied by users in the form of reviews, comments, communications, and other content
At various locations on the Site, LawWale may permit visitors to post reviews, comments, and other content (the “user content”). LawWale is not the publisher or author of such user content. It only stores and disseminates the ideas and opinions that LawWale members may choose to post and distribute as user content. LawWale disclaims all responsibility for this content. If any offending material is brought to the notice of LawWale, it will be deleted as soon as possible. Whether such material is indeed offending will be finally left to the discretion of LawWale.
V. LIMITATIONS ON USE
The contents of LawWale are for personal use only and not for commercial exploitation. You may not decompile, reverse engineer, disassemble, sublicense, or create derivative works from LawWale. Nor may you use any network monitoring or discovery software to determine the site architecture, or extract information about usage or users. You may not use any robot, spider, other automatic device, or manual process to monitor or copy the contents without taking prior written permission from LawWale. You may not copy, modify, reproduce, republish, distribute, display, or transmit for commercial, non-profit or public purposes all or any portion of LawWale, except to the extent permitted above. You may not use or otherwise export or re-export LawWale or any portion available on or through LawWale in violation of the laws and regulations of India. Any unauthorized use of LawWale or its content / material is prohibited.
LawWale makes every effort to maintain the confidentiality of any information submitted by users to our system and our database of lawyers. The user is however warned that the use of the internet or e-mail for confidential or sensitive information is susceptible to risks that inevitably arise on this medium. Additionally, because LawWale cannot control the conduct of others, we cannot guarantee that this information will remain confidential. Please use caution in deciding what information to input into the System. Do not make any confessions or admissions. The user should preferably describe their issue or dispute in the general terms only. Specific information should only be revealed after the user has selected an attorney / Accountant / Secretary or Consultant and made contact outside the service (e.g. via telephone or appointment). Subscribing lawyers using this service should refrain from asking any user to reveal any specific or confidential information through the service.
The user agrees that LawWale is not responsible for any harm that his/her use of this service may cause. The user agrees to indemnify, defend, and hold LawWale harmless from and against any and all liability and costs incurred in connection with any loss, liability, claim, demand, damage, and expenses arising from or in connection with the contents or use of the service. The user agrees that this defense and indemnity shall also apply to any breach by the user of the agreement or the foregoing representations, warranties and covenants. The user further agrees that this defense and indemnity shall include without limitation of lawyers’ fees and costs. The user also agrees that this defense and indemnity shall apply to LawWale, its founders, officers and employees. LawWale reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the user and the user shall not in any event settle any matter without the written consent of LawWale.
VIII. COMMUNICATIONS AND OTHER DATA
LawWale is not responsible for any loss of data resulting from accidental or deliberate deletion, network or system outages, backup failure, file corruption, or any other reasons.
IX. ERRORS AND CORRECTIONS
LawWale does not represent or warrant that the service will be error-free, free of viruses or other harmful components, or that defects will be corrected. LawWale may make improvements and/or changes to its features, functionality or service at any time.
X. THIRD PARTY CONTENT
Third party content may appear on LawWale or may be accessible via links from LawWale. LawWale is not responsible for and assumes no liability for any mistakes, misstatements of law, defamation, slander, libel, omissions, falsehood, obscenity or profanity in the statements, opinions, representations or any other form of information contained in any third party content appearing on LawWale. You understand that the information and opinions in the third party content is neither endorsed by nor does it reflect the belief of LawWale.
XI. UNLAWFUL ACTIVITY
LawWale reserves the right to investigate complaints or reported violations of the Agreement and to take any action LawWale deems appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.
XII. REMEDIES FOR VIOLATIONS
LawWale reserves the right to seek all remedies available at law and in equity for violations of the Agreement, including but not limited to the right to block access from a particular Internet address to LawWale and its features.
XIII. CONFLICTS CHECKS
The user understands that registered lawyers will not be able to and will not perform a check for conflicts of interest between the user and other clients of the registered lawyers prior to responding to a request. Conflict checks require the user to provide their name and contact information and the identity of any affiliated entities, opposing individuals and entities, and such other information as lawyers may require. Conflict checks by registered lawyers who obtain information from the user through this service are not possible since submissions by the user to subscribing lawyers are not sufficient to conduct such a check.
XIV. SEVERABILITY OF PROVISIONS
LawWale may change the agreement at any time. The user will be responsible for checking the Terms and Conditions before use. Use of the service after the change will indicate acceptance of the new terms and conditions as updated on the website.
XVI. MODIFICATIONS TO SERVICE
LawWale reserves the right to modify or discontinue, temporarily or permanently, the service with or without notice to the user. The user agrees that LawWale shall not be liable to the user or any third party for any modification or discontinuance of the service. The user acknowledges and agrees that any termination of service under any provision of this agreement may be effected without prior notice, and acknowledges and agrees that LawWale may immediately delete data and files in the user’s account and bar any further access to such files or the Service.
XVII. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
A great danger for LawWale, and for all operators of online systems, is that we might be held accountable for the wrongful actions of our users. If one user libels another user, the injured user might blame us, even though the first user was really at fault. If a user uploads a program with a computer virus, and the other users’ computers are damaged, we might be blamed even though a user left the virus on our System. If a user transmits illegal or improper information to another user, we might be blamed even though we did nothing more than unknowingly carry the message from one user to another. Accordingly, we need all users to accept responsibility for their own acts, and to accept that an act by another user that damages them must not be blamed on us, but only on the other user.
Although it is the goal of LawWale to provide users with reliable and quality systems, we may make mistakes or experience system failure from time to time. Such problems are inevitable in operating a system of this size. We would not be able to make this system available to users if we had to accept blame or financial liability for any usability problems, system failures or errors, or mistakes or damages of any kind. In order to continue offering and improving our service, LawWale must deny any warranties on this service and state that our liability for any problems connected with the use of our system is strictly limited.
These needs are accomplished by the following disclaimers:
Disclaimer of Warranties
The user expressly agrees that use of the service is at the user’s sole risk. The service is provided on an “as is” and “as available” basis. LawWale expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. LawWale makes no warranty that the service will meet a user’s requirements, that the service will be uninterrupted, timely, secure, or error-free; nor does LawWale make any warranty as to the results that may be obtained from the use of the service or as to the accuracy or reliability of any information obtained through the service or that defects in the software will be corrected. LawWale makes no warranty regarding any goods or services purchased or information obtained through the service or any transactions entered into through the service.
No advice or information, whether oral or written, obtained by the User from LawWale shall create any warranty not expressly stated herein.
Limitation of Liability
The user agrees that LawWale shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or the inability to use the service or for the cost of procurement of substitute goods and services or resulting from any goods or services purchased or obtained or messages received or transactions entered into through or from the service or resulting from unauthorized access to or alteration of user’s transmissions or data, including, but not limited to damages for loss of profits, use, data or other intangibles, even if LawWale has been advised of the possibility of such damages. The user further agrees that LawWale shall not be liable for any damages arising from interruption, suspension or termination of service, including, but not limited to direct, indirect, incidental, special, consequential or exemplary damages, whether or not such interruption, suspension or termination was justified, negligent, intentional or inadvertent.
Any controversy or claim arising out of or relating to this Agreement or LawWale services shall be settled by binding Arbitration in accordance with laws of India. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. Any other dispute or disagreement of a legal nature will also be decided in accordance with the laws of India, and the Courts of Bangalore shall have jurisdiction in all such cases.
This Site is owned and operated by LawWale. All right, title and interest in and to the materials provided on this Site, including but not limited to information, documents, logos, graphics, sounds and images (the “Materials”) are owned by LawWale. Except as otherwise expressly provided by LawWale, none of the materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site shall be construed to confer any license under any of LawWale’ intellectual property rights, whether by estoppel, implication or otherwise. Contact us if you have any questions about obtaining such licenses. LawWale does not sell, license, lease or otherwise provide any of the materials other than those specifically identified as being provided by LawWale. Any rights not expressly granted herein are reserved by LawWale.
XX. ENTIRE AGREEMENT
This agreement constitutes the entire and whole agreement between user and LawWale, and is intended as a complete and exclusive statement of the terms of the agreement. This agreement shall supersede all other communications between LawWale and its users with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. If at any time you find these Terms and Conditions unacceptable or if you do not agree to these Terms and Conditions, please do not use this Site. We may revise these Terms and Conditions at any time without notice to you. It is your responsibility to review these Terms and Conditions periodically.
By using LawWale services or accessing the LawWale site, you acknowledge that you have read these terms and conditions and agree to be bound by them.
You agree to defend, indemnify and hold harmless LawWale, our officers, experts, representatives, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the site and the materials.
XXII. CANCELLATION AND REFUND POLICY
We strive to ensure that the services you avail through our website are to your full satisfaction, and are the best in the Industry at extremely reasonable and affordable rates.
However, there may arise situations when you desire a refund. Firstly, when you pay for the services but later on decide that you do not wish to avail them. Secondly, when there is a delay in the services offered from our side, beyond the time frame we have intimated to you, due to human error i.e., factors for which we are solely responsible. Thirdly, although we highly doubt it, you might find our services unsatisfactory. In all three situations, kindly send in an email on the Ticket that has been created in your name, marking a copy to contact@LawWale.com. We would like to clarify that only refunds of the professional fees component of the charges paid by you shall be considered for a refund. The payment gateway may deduct their commission, which is beyond our control.
Upon receiving your mail, the Senior Management at LawWale shall decide on whether your request for a refund should be processed, contingent on the reasons for such a request. Please note that we reserve the right to take the final and binding decision with regard to requests for refund.
Most importantly, we wish to clarify that in cases outside our control, including but not limited to national holidays, department holidays, delays on the part of the Government of India, the respective State Governments, Our affiliates or elsewhere, acts of war, acts of God, earthquake, pandemic, riot, sabotage, labor shortage or dispute, internet interruption, power disruption, lack of phone network connectivity, technical failures, breakage of sea cable, hacking, piracy, we shall not liable for any delays.
If we confirm your request for refund, subject to the terms and conditions mentioned herein or elsewhere, we will send you an email seeking the details required to refund the amount which may include your Bank Account details such as the account number and the IFSCCode of the branch in question. Kindly note that it will take us a minimum of about 48-72 working hours from the receipt of all such information to process the refund and initiate the transfer.
We reiterate once again that only the professional fees paid for our services shall be refunded, subject to the discretion of the Senior Management at www.LawWale.in.
We assure you that we are continuously working to improve our services and we are welcome to any suggestions from your end. For any other queries please contact our customer support.
We appreciate your interest and support and we welcome you to our community!
We thank you and appreciate your service or product purchase with us on our Website www.LawWale.in (hereinafter referred to as “LawWale”). Please read this policy and the LawWale terms and conditions carefully as they will give you important information and guidelines about your rights and obligations as our customer, with respect to any purchase or service we provide to you.
We make every effort to provide the service to you as per the specifications and timelines mentioned against each service or product purchased by you from LawWale, however if, due to any reason, we are unable to provide to you the service or product you purchased from us, then you shall be entitled to a refund which shall be subject on the following situations:
The Refund shall be only considered in the event there is a clear, visible deficiency with the service or product purchased from LawWale.
In the event a customer has paid for a service and then requests for a refund only because there was a change in mind, the refund shall not be considered as there is no fault, defect, or onus on LawWale.
Refund requests shall not be entertained after the work has been shared with you in the event of change of mind. However, we shall give you the option of using the amount paid for by you, for an alternative service in LawWale amounting to the same value and the said amount could be applied in part or whole towards the said new service.
Refund requests shall also not be entertained where any kind of Government fee has been paid and also where any kind of registration is successfully done and you want to revoke the service provided, LawWale will not be liable to refund the amount.
Refund requests shall be entertained where due to some unfortunate circumstances the service or product purchased has failed to successfully work, you can request a refund within 30 days of failing the product or service, through an email.
If the request for a refund has been raised 30 days after the purchase of a service or product has been completed and the same has been intimated and indicated via email or through any form of communication stating that the work has been completed, then, such refund request shall be deemed invalid and shall not be considered.
If the request for the refund has been approved by LawWale, the same shall be processed and intimated to you via email. This refund process could take a minimum of 7-15 business days to process and shall be credited to your bank account accordingly. We shall handle the refund process as per our banking policy and ensure that the money spent by you is returned to you at the earliest.